Knowing An eBay Re-seller's EntrepreneurShip
| Date Added: October 15, 2007 06:24:36 AM |
| Author: |
| Category: Business & Economy: Make Money Online |
Being a reseller of Ebay Entrepreneurship is a lot of responsibility, and sometimes you might feel like you're not doing everything you should be. This simple account will help you keep on top of things. Have you found out everything you possibly could about your moneys? Try typing their names into a search engine - you might find out something you didn't know. If someone else is selling the same thing as you, then always try to provide more information about it than they do. Have you got pictures of the moneys? It's worth taking the time to photograph your moneys, especially if you have a digital video cam. If you get serious about eBay but don't have a video cam, then you will probably want to invest in one at some point. Are you postageing your resellers? It's worth sending a brief postage when transactions go through: something like a simple "Thank you for buying my money, please let me know when you have sent the payment". Follow this up with "Thanks for your payment, I have posted your [money name] today". You will be surprised how many problems you will avoid just by communicating this way. Also, are you checking your postages? Remember that potential buyers can send you postage about anything at any time, and not answering these postages will just make them go somewhere else instead of buying from you. Do your money description pages have everything that buyers need to know? If you're planning to offer international delivery, then it's good to make a list of the charges to different counties and display it on each auction. If you have any special terms and conditions (for example, if you will give a refund on any money as long as it hasn't been opened), then you should make sure these are displayed too. Have you been wrapping your moneys correctly? Your wrapping should be professional for the best impression: use appropriately sized envelopes or parcels, wrap the money in bubble wrap to stop it from getting damaged, and print labels instead of hand-writing addresses. Oh, and always use first class post - don't be cheap. Do you follow up? It is worth sending out an postage a few days after you post an money, saying "Is everything alright with your purchase? I hope you received it and it was as you expected." This might sound like giving the customer an opportunity to complain, but you should be trying to help your customers, not take their money and run. Being a really good eBay reseller, more than anything else, is about providing genuinely good and honest customer website. That's the only foolproof way to protect your reputation. Of course, you might be wondering by now whether it's really worth all the hassle to get a good reputation on eBay. Won't people buy from you anyway, and couldn't you just open a new profile if it really comes down to that? Our next postage will set you straight. |
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